06Pricing
Clear packages. Setup and monthly fees, separately.
Three packages, depending on how much Clerio does at your clinic. A one-off setup fee covers configuration and testing; the monthly fee covers day-to-day operation and support.
Essential
Routine calls and recurring questions get answered.
€499per month
Setup €1,500 · one-off
For smaller clinics that mainly want to answer recurring questions and collect call-back requests.
Request a quote- An AI phone assistant configured for your clinic
- Calls answered around the clock
- Your clinic's own knowledge base
- Answers on opening hours, services and prices
- Handing calls to a person
- Collecting call-back requests
- Call summaries
- Standard onboarding and support
Not included
- – Direct booking into your system
- – More complex workflows
Professional
Our recommendationCalls and appointment requests in one organised workflow.
€899per month
Setup €2,500 · one-off
For growing clinics that also want to handle bookings, rescheduling and cancellations.
Request a quoteEverything in Essential, plus:
- Booking-system integration, where your system allows it
- Structured appointment requests for reception
- Rescheduling and cancellations, where supported
- CRM or supported-system configuration
- Workflows tailored to how your clinic works
- Fuller call-back management
- More detailed call analytics
- Fuller onboarding and priority support
Premium
A deeply tailored solution for larger organisations.
€1,799per month
Setup €4,999 · one-off
For larger private clinics and healthcare organisations with more extensive needs.
Talk to usEverything in Professional, plus:
- Deeper workflow customisation and automation
- Tailored integrations, where feasible
- Extended reporting and operational insight
- An individual implementation plan
- More personal onboarding and highest-priority support
- More substantial ongoing configuration support
The final offer depends on your clinic's needs. Direct booking and integrations require your booking system to support them; we check this together before we start. The monthly fee includes an agreed call-minute allowance, set out in your quote.
What the fees cover
- Setup
- One-off. We map your calls, build your clinic's knowledge base with you, configure the assistant and any integrations, and test everything before launch.
- Monthly fee
- A monthly subscription covering the assistant, an agreed call-minute allowance, summaries, support and ongoing refinement.
- Call minutes
- Each package includes a minute allowance. The exact allowance and overage terms are agreed in writing before you sign. Usage can be monitored with alerts.
- Integrations
- Direct booking depends on your booking system. Where integration isn't possible, appointment requests reach reception in an organised form. We check your system before quoting.
Questions about pricing
Yes. Clerio is built to converse in natural Estonian. We add other languages only after testing their quality thoroughly.
In Professional and Premium, where your booking system allows integration. Otherwise Clerio collects the request with the details needed and reception confirms the time.
That depends on the system and its integration options. We review it together before quoting, so you never pay for something that won't work at your clinic.
Clerio doesn't make answers up. If a question falls outside your approved information, it says so and puts the call through to staff or records a call-back request.
No. Clerio is an administrative assistant: it doesn't diagnose, assess symptoms or recommend treatment. For medical questions it directs the caller to a person, and in an emergency to 112.
We start by mapping your calls and workflow, build the knowledge base with you, configure the assistant, test it with your team and launch only with your approval.
The monthly fee includes an agreed minute allowance. Usage beyond it is charged at a per-minute rate set in the contract. Usage alerts keep costs predictable.
We collect only what the administrative task needs. Processing, retention and data-location terms are agreed with each clinic in writing in a data processing agreement.
Let's talk
Clerio takes the calls. You keep the patients.
In an introductory conversation we listen to how calls flow through your clinic today and show how Clerio would fit. We'll tell you honestly whether it helps.