Without Clerio19:48
- 19:48The patient calls the clinic.
- 19:48The clinic is closed. Nobody answers.
- 19:49They don't leave a message.
- 19:53They book with another clinic.
The patient is gone
AI phone assistant for private clinics
No patient call should go unnoticed.
Clerio builds AI phone assistants for private clinics that answer calls, share your approved information and help organise appointments, even when reception is busy.
Sample Clinic
Incoming call · Front desk busy
- ClerioOf course. What time would suit you next week?
- CallerThursday afternoon.
- ClerioI've noted that. Reception will contact you today to confirm the time.
Summary for receptionAppointment request
- Reason
- Dental check-up
- Preferred
- Thu afternoon
- Contact
- Noted
Next stepConfirm the time
Illustrative example
- 01Answers around the clockevenings and weekends too
- 02Every request in writingreception knows who to call back
- 03People decidemedical and sensitive calls go to staff
The problem
One person, two people waiting.
Reception is helping a patient at the desk while the phone rings. Whoever can't get through has to call again later, or looks elsewhere.
08:00
Morning peak
12:30
Mid-appointment
19:00
After hours
Illustrative example, not measured data.
What changes
Same call. Two different endings.
Tuesday evening. The clinic is closed and a patient wants to book.
With Clerio19:48
- 19:48The patient calls the clinic.
- 19:48Clerio answers in your clinic's name.
- 19:50Reason, preferred time and contact are written down.
- 08:05Reception calls back and confirms the time.
The patient stays with you
An example of one ordinary evening call.
What Clerio does
Four things Clerio does.
Speaks Estonian
A real conversation, not “press one”.
“Is there parking in front of the building?”
Answers everyday questions
From information you've approved.
- When are you open?
- Where are you located?
- Do I need to fast before?
Takes bookings after hours
Requests are waiting in the morning.
- 08–18 · Front desk
- 18–08 · Clerio
Hands over to a person
Pain, complaints and sensitive topics go to staff.
Try it yourself
Call the Sample Clinic.
Pick a call, reply to Clerio and see what reaches the front desk. No real call is placed.
Open the full demo01Choose a call
02Reply to Clerio
Sample ClinicBooking an appointmentText simulation
Booking an appointment
A new patient wants a routine check-up.
03What reaches your team
Appointment request
A text-based simulation. The clinic, names and numbers are fictional, and replies aren't stored.
How we start
Your part is one conversation and the final sign-off.
The technical work is ours. What we need from you is how your clinic works.
- 0130 min
We listen
In a half-hour call you tell us which calls you get and when the phone most often goes unanswered.
- 02Our work
We set it up
We give Clerio your services, opening hours and rules: what it may say and when a call goes to a person.
- 03Your sign-off
You test and launch
Your team makes test calls. Clerio only starts taking real calls once you're happy with it.
After launch we review conversations together and update answers whenever something at your clinic changes.
Pricing
Three packages. Clear fees.
Setup and monthly fees are always shown separately. Professional suits most clinics that want to handle appointments as well as calls.
See the full comparisonEssential
Routine calls and recurring questions get answered.
€499per month
Setup €1,500 · one-off
Request a quote- An AI phone assistant configured for your clinic
- Calls answered around the clock
- Your clinic's own knowledge base
- Answers on opening hours, services and prices
Professional
Our recommendationCalls and appointment requests in one organised workflow.
€899per month
Setup €2,500 · one-off
Request a quoteEverything in Essential, plus:
- Booking-system integration, where your system allows it
- Structured appointment requests for reception
- Rescheduling and cancellations, where supported
- CRM or supported-system configuration
Premium
A deeply tailored solution for larger organisations.
€1,799per month
Setup €4,999 · one-off
Talk to usEverything in Professional, plus:
- Deeper workflow customisation and automation
- Tailored integrations, where feasible
- Extended reporting and operational insight
- An individual implementation plan
The final offer depends on your clinic's needs. Direct booking and integrations require your booking system to support them; we check this together before we start. The monthly fee includes an agreed call-minute allowance, set out in your quote.
Who you work with
You talk to the people who build Clerio.
Clerio is an Estonian company. The founders work with every clinic directly, so a question always reaches someone who can change things.
Raul Robin Oruman
Co-founder · Tallinn, Estonia
Rasmus Kivila
Co-founder · Tallinn, Estonia
Joosep Planken
Co-founder · Tallinn, Estonia
Questions before you start
Yes. Clerio is built to converse in natural Estonian. We add other languages only after testing their quality thoroughly. In a demo meeting you'll hear for yourself how Clerio sounds.
It depends on the system. Where an integration is possible, Clerio can work with it directly. Where it isn't, the request reaches your team in an organised form. We review your setup together before we start.
Depending on your setup, Clerio puts the call through to staff or leaves the caller's details with a summary for a call-back. You decide when and where calls are passed on.
No. Clerio is an administrative assistant: it doesn't diagnose, assess symptoms or recommend treatment. For medical questions it directs the caller to clinic staff, and in an emergency to 112, exactly as your clinic has approved.
Clerio uses your clinic's information, services and rules. You approve what it tells callers, what it doesn't handle and when it hands a call to a person.
Mainly one conversation about how your clinic works, and a couple of people to try the test calls. We do the configuration and technical work. The timeline depends on the integrations needed.
Let's talk
Clerio takes the calls. You keep the patients.
In an introductory conversation we listen to how calls flow through your clinic today and show how Clerio would fit. We'll tell you honestly whether it helps.